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Failture to Retrieve File from NCBI Db (Read 3540 times)
Dec 13th, 2011 at 5:04pm

R Smith   Offline
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Posts: 17
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In using the File->Access Remote Database... command, I am strangely unable to retrieve this existing db entry (NCBI Nucleotide db) despite the accession number (M63972) being correct. I can retrieve M63971 with repeated deleting and retrieval.

What is the cause/problem?

The error message is screen-capped and attached:
 

ErrorMsg.gif (14 KB | )
ErrorMsg.gif
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Reply #1 - Dec 15th, 2011 at 3:37am

Konstantin Okonechnikov   Offline
Global Moderator

Posts: 173
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Hi!
I've investigated the problem and actually the file itself is downloaded successfully - it's in ~/.UGENE_downloaded folder.
However it fails to open because of some unusual location identifier in the record.

An issue is created in the bug-tracker:
https://ugene.unipro.ru/tracker/browse/UGENE-738
The bug is planned to be fixed in version 1.10.1
 
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