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General Category >> Help and How-to >> Failture to Retrieve File from NCBI Db
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Message started by R Smith on Dec 13th, 2011 at 5:04pm

Title: Failture to Retrieve File from NCBI Db
Post by R Smith on Dec 13th, 2011 at 5:04pm
In using the File->Access Remote Database... command, I am strangely unable to retrieve this existing db entry (NCBI Nucleotide db) despite the accession number (M63972) being correct.  I can retrieve M63971 with repeated deleting and retrieval.

What is the cause/problem?

The error message is screen-capped and attached:
ErrorMsg.gif (14 KB | )

Title: Re: Failture to Retrieve File from NCBI Db
Post by Konstantin Okonechnikov on Dec 15th, 2011 at 3:37am
Hi!
I've investigated the problem and actually the file itself is downloaded successfully - it's in ~/.UGENE_downloaded folder.
However it fails to open because of some unusual location identifier in the record.

An issue is created in the bug-tracker:
https://ugene.unipro.ru/tracker/browse/UGENE-738
The bug is planned to be fixed in version 1.10.1

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