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Help - unable to open a new project page! (Read 7982 times)
Jan 17th, 2011 at 4:01am

hjparrot   Offline
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I am a Mac user.  When I start a new project, no project page opens! I'm stuck as to what to do, has anyone else had this problem?

Thanks
 
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Reply #1 - Jan 17th, 2011 at 5:08am

Mikhail Fursov   Offline
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Did you click on the "Project" vertical tab on the left side?
 

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UGENE team
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Reply #2 - Jan 17th, 2011 at 6:21am

hjparrot   Offline
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Hi

I don't even get that option...no page opens at all, all i have is the toolbar at the top.

 
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Reply #3 - Jan 17th, 2011 at 6:23am

hjparrot   Offline
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Just to clarify.  I open the program then go to File, new project, I then press create but nothing happens.

If I try to open another one, i get a message saying project is already open, but i have no project window at all.

Thanks
 
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Reply #4 - Jan 17th, 2011 at 11:42am

Mikhail Fursov   Offline
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Ok, lets try this way: could you try opening any fasta or genbank file?

When you open a file in UGENE it automatically creates new project for you and "Project" tab on the left side must appear.
 

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UGENE team
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Reply #5 - Jan 17th, 2011 at 12:20pm

Konstantin Okonechnikov   Offline
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After creating new project the UGENE window should look like on the screen shot below.
What MacOS version do you have? What is the version of UGENE?
 
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Reply #6 - Jan 17th, 2011 at 5:49pm

hjparrot   Offline
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Hi there, I deleted the program and reinstalled it. It now seems to work! very odd!

Many thanks for your help, as I'm very excited about trying out Ugene...now to try it out!

Thanks again
 
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