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failed to detect file format (Read 5524 times)
Apr 9th, 2020 at 2:13pm

GF   Offline
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While directly double click on .fasta or.uprj file, ugene would start but pop up a eror window as failed to detect file format.
But start ugene first then drag file into it will not cause any problem.
 
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Reply #1 - Apr 9th, 2020 at 5:24pm

Olga Golosova   Offline
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What is your operating system and which UGENE package do you use? Did you install UGENE using an online installer?
 
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Reply #2 - Apr 9th, 2020 at 7:41pm

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OS: Win10 1903 X64
Installed with: Recommended UGENE packages – UGENE Online Installers
 
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Reply #3 - Apr 9th, 2020 at 7:54pm

Olga Golosova   Offline
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When you double-clicked on a project file, did UGENE open immediately or you selected it in the list of applications?

Also, if possible, please check associations by file type in Windows settings (Settings > Default apps > Choose default apps by file type, find ".uprj" file type and check if application "ugeneui" is set as default).
« Last Edit: Apr 9th, 2020 at 9:27pm by Olga Golosova »  
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Reply #4 - Apr 9th, 2020 at 9:43pm

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UGENE open immediately then pop up error window.
Ugene is default software to open .uprj  files.
 
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Reply #5 - Apr 10th, 2020 at 5:05pm

Olga Golosova   Offline
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We reproduced the issue. It is connected with space characters (" ") in a path of an input file. And it seems that it is Windows 10 specific. You may try to check this - double-click on a file that doesn't have spaces in the path, and also make sure UGENE is installed in a folder without spaces in the folder path.

We'll try to fix the problem as soon as possible.

Thank you for reporting about the issue!
 
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Reply #6 - Oct 16th, 2020 at 9:00pm

JamesHill   Offline
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Quote:
UGENE open immediately then pop up error window.
Ugene is default software to open .uprj  files.

Msg me i can solve this issue as i know about it.....
 
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Reply #7 - Oct 19th, 2020 at 2:03pm

Dmitrii Sukhomlinov   Offline
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The problem is still reproducible for you? What version of UGENE do you use?
 

Best regards,
Dmitrii Sukhomlinov,
The UGENE team.
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Reply #8 - Jan 26th, 2021 at 6:15pm

Robert Boyd   Offline
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Quote:
The problem is still reproducible for you? What version of UGENE do you use?


Uploaded image for project: 'UGENE' ... Currently, a message box "Unable to detect file format" is shown on Windows, but not on Linux
 
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Reply #9 - Jan 28th, 2021 at 7:47am

Dmitrii Sukhomlinov   Offline
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Hello,

Could you, please, share the file you have problems with?
 

Best regards,
Dmitrii Sukhomlinov,
The UGENE team.
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