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Fatal error/Crash (Read 8464 times)
Sep 9th, 2016 at 3:07pm

Loggg   Offline
YaBB Newbies

Posts: 1
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Hi,

I have Ugene installed on Windows10 and every time the software opens a window to browse directories (to select an input file for example) the software crashes, every single time. This makes the software virtually unusable.

The message error is the following:
Exception with code C++ exception - Access violation

Stack dump: C:\Users\L\AppData\Local\Temp\ugene_crashes\209ecb4b-439e-490b-a91f-c0f47e3bf6df
.dmp

Operation system: Windows 10 (operating system version 10)

CPU Info:
  Vendor :GenuineIntel�
  logical cpus: 16
  cpu cores: 8
  hyper-threads: true

Memory Info: 12239Mb

UGENE version: 1.24.2 x64

UUID: {3adbe5b4-5794-4fcf-8385-8b112d7e5cc2}

ActiveWindow: None

Crash handler additional info:
Dir for storing crash dumps creation failed on the breakpad initialization

Log:
AppMemory: 327Mb;
[09:07:00.507] [Tasks] Promoting task {Loading document from C:/Program Files/Unipro UGENE/data/query_samples/RepeatsWithORF.uql} to 'Prepared'
[09:07:00.507] [Tasks] Promoting task {Checking external tools} to 'Prepared'
[09:07:00.508] [Tasks] Promoting task {python validate task} to 'Prepared'
[09:07:00.508] [Tasks] Promoting task {'python' external tool search task} to 'Prepared'
[09:07:00.508] [Tasks] Promoting task {Register 'DNA export service' service} to 'Running'
[09:07:00.508] [Tasks] Promoting task {Enable 'DNA export service' service} to 'Running', error 'Required service is not enabled: DNA export service'
[09:07:00.508] [Tasks] Promoting task {Register 'Workflow Designer' service} to 'Running'
[09:07:00.508] [Tasks] Promoting task {Enable 'Workflow Designer' service} to 'Running'
[09:07:00.508] [Core Services] AppResource Threads ::tryAcquire 1, available 1000
[09:07:00.508] [Tasks] Promoting task {Load workflow samples} to 'Running'
[09:07:00.508] [Tasks] Promoting task {Register 'External tools support' service} to 'Running'
[09:07:00.508] [Tasks] Promoting task {Enable 'External tools support' service} to 'Running', error 'Required service is not enabled: External tools support'
[09:07:00.508] [Tasks] Promoting task {Register 'Query Designer' service} to 'Running'
[09:07:00.508] [Tasks] Promoting task {Enable 'Query Designer' service} to 'Running'
[09:07:00.508] [Tasks] Promoting task {Load query samples} to 'Running'
[09:07:00.508] [Core Services] AppResource Threads ::tryAcquire 1, available 999
[09:07:00.508] [Tasks] Promoting task {Loading document from C:/Program Files/Unipro UGENE/data/query_samples/RepeatsWithORF.uql} to 'Running'
[09:07:00.508] [Tasks] Promoting task {Checking external tools} to 'Running'
[09:07:00.508] [Tasks] Promoting task {python validate task} to 'Running'
[09:07:00.508] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.508] [Tasks] Promoting task {'python' external tool search task} to 'Running'
[09:07:00.508] [Input/Output] Loading scheme from file: C:/Program Files/Unipro UGENE/data/query_samples/RepeatsWithORF.uql
[09:07:00.509] [Tasks] Promoting task {Enable 'External tools support' service} to 'Finished', error 'Required service is not enabled: External tools support'
[09:07:00.510] [Tasks] Promoting task {Register 'External tools support' service} to 'Finished'
[09:07:00.510] [Core Services] AppResource External tools support ::release 1, available 0
[09:07:00.510] [Tasks] Promoting task {Enable 'DNA export service' service} to 'Finished', error 'Required service is not enabled: DNA export service'
[09:07:00.510] [Tasks] Promoting task {Register 'DNA export service' service} to 'Finished'
[09:07:00.510] [Core Services] AppResource DNA export service ::release 1, available 0
[09:07:00.510] [Tasks] Unregistering task: Register 'DNA export service' service
[09:07:00.510] [Tasks] Deleting task: Enable 'DNA export service' service
[09:07:00.510] [Tasks] Deleting task: Register 'DNA export service' service
[09:07:00.510] [Tasks] Unregistering task: Register 'External tools support' service
[09:07:00.510] [Tasks] Deleting task: Enable 'External tools support' service
[09:07:00.510] [Tasks] Deleting task: Register 'External tools support' service
[09:07:00.512] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.512] [Tasks] Promoting task {'python' external tool search task} to 'Finished'
[09:07:00.513] [Tasks] Registering new task: Searching external tools
[09:07:00.513] [Tasks] Promoting task {python validate task} to 'Finished'
[09:07:00.513] [Core Services] AppResource Threads ::release 1, available 998
[09:07:00.513] [Tasks] Promoting task {Loading document from C:/Program Files/Unipro UGENE/data/query_samples/RepeatsWithORF.uql} to 'Finished'
[09:07:00.514] [Tasks] Promoting task {Loading document from C:/Program Files/Unipro UGENE/data/query_samples/SimpleGene.uql} to 'Prepared'
[09:07:00.514] [Tasks] Promoting task {Rscript validate task} to 'Prepared'
[09:07:00.514] [Tasks] Promoting task {'Rscript' external tool search task} to 'Prepared'
[09:07:00.514] [Tasks] Promoting task {Searching external tools} to 'Prepared'
[09:07:00.514] [Tasks] Promoting task {'SPAdes' external tool search task} to 'Prepared'
[09:07:00.514] [Core Services] AppResource Threads ::tryAcquire 1, available 999
[09:07:00.514] [Tasks] Promoting task {Loading document from C:/Program Files/Unipro UGENE/data/query_samples/SimpleGene.uql} to 'Running'
[09:07:00.514] [Tasks] Promoting task {Rscript validate task} to 'Running'
[09:07:00.514] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.514] [Tasks] Promoting task {'Rscript' external tool search task} to 'Running'
[09:07:00.514] [Tasks] Promoting task {Searching external tools} to 'Running'
[09:07:00.514] [Core Services] AppResource Threads ::tryAcquire 1, available 997
[09:07:00.514] [Tasks] Promoting task {'SPAdes' external tool search task} to 'Running'
[09:07:00.514] [Input/Output] Loading scheme from file: C:/Program Files/Unipro UGENE/data/query_samples/SimpleGene.uql
[09:07:00.517] [Core Services] AppResource Threads ::release 1, available 996
[09:07:00.517] [Tasks] Promoting task {'Rscript' external tool search task} to 'Finished'
[09:07:00.518] [Tasks] Promoting task {Rscript validate task} to 'Finished'
[09:07:00.518] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.518] [Tasks] Promoting task {Loading document from C:/Program Files/Unipro UGENE/data/query_samples/SimpleGene.uql} to 'Finished'
[09:07:00.518] [Tasks] Promoting task {Load query samples} to 'Finished'
[09:07:00.519] [Tasks] Promoting task {Enable 'Query Designer' service} to 'Finished'
[09:07:00.519] [Tasks] Promoting task {Register 'Query Designer' service} to 'Finished'
[09:07:00.519] [Core Services] AppResource Query Designer ::release 1, available 0
[09:07:00.519] [Tasks] Unregistering task: Register 'Query Designer' service
[09:07:00.519] [Tasks] Deleting task: Loading document from C:/Program Files/Unipro UGENE/data/query_samples/RepeatsWithORF.uql
[09:07:00.519] [Tasks] Deleting task: Loading document from C:/Program Files/Unipro UGENE/data/query_samples/SimpleGene.uql
[09:07:00.519] [Tasks] Deleting task: Load query samples
[09:07:00.519] [Tasks] Deleting task: Enable 'Query Designer' service
[09:07:00.519] [Tasks] Deleting task: Register 'Query Designer' service
[09:07:00.519] [Tasks] Promoting task {perl validate task} to 'Prepared'
[09:07:00.519] [Tasks] Promoting task {'perl' external tool search task} to 'Prepared'
[09:07:00.519] [Tasks] Promoting task {perl validate task} to 'Running'
[09:07:00.519] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.519] [Tasks] Promoting task {'perl' external tool search task} to 'Running'
[09:07:00.519] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.520] [Tasks] Promoting task {'SPAdes' external tool search task} to 'Finished'
[09:07:00.520] [Tasks] Promoting task {'vcf-consensus' external tool search task} to 'Prepared'
[09:07:00.520] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.520] [Tasks] Promoting task {'vcf-consensus' external tool search task} to 'Running'
[09:07:00.523] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.523] [Tasks] Promoting task {'vcf-consensus' external tool search task} to 'Finished'
[09:07:00.523] [Core Services] AppResource Threads ::release 1, available 998
[09:07:00.523] [Tasks] Promoting task {'perl' external tool search task} to 'Finished'
[09:07:00.523] [Tasks] Promoting task {perl validate task} to 'Finished'
[09:07:00.523] [Tasks] Promoting task {'cutadapt' external tool search task} to 'Prepared'
[09:07:00.523] [Tasks] Promoting task {ClustalW validate task} to 'Prepared'
[09:07:00.523] [Tasks] Promoting task {'ClustalW' external tool search task} to 'Prepared'
[09:07:00.523] [Core Services] AppResource Threads ::tryAcquire 1, available 999
[09:07:00.524] [Tasks] Promoting task {'cutadapt' external tool search task} to 'Running'
[09:07:00.524] [Tasks] Promoting task {ClustalW validate task} to 'Running'
[09:07:00.524] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.524] [Tasks] Promoting task {'ClustalW' external tool search task} to 'Running'
[09:07:00.526] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.526] [Tasks] Promoting task {'cutadapt' external tool search task} to 'Finished'
[09:07:00.527] [Tasks] Promoting task {'TopHat' external tool search task} to 'Prepared'
[09:07:00.527] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.527] [Tasks] Promoting task {'TopHat' external tool search task} to 'Running'
[09:07:00.527] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.527] [Tasks] Promoting task {'ClustalW' external tool search task} to 'Finished'
[09:07:00.527] [Tasks] Promoting task {ClustalW validate task} to 'Finished'
[09:07:00.527] [Tasks] Promoting task {ClustalO validate task} to 'Prepared'
[09:07:00.527] [Tasks] Promoting task {'ClustalO' external tool search task} to 'Prepared'
[09:07:00.527] [Tasks] Promoting task {ClustalO validate task} to 'Running'
[09:07:00.527] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.527] [Tasks] Promoting task {'ClustalO' external tool search task} to 'Running'
[09:07:00.530] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.530] [Tasks] Promoting task {'TopHat' external tool search task} to 'Finished'
[09:07:00.530] [Tasks] Promoting task {'CEAS Tools' external tool search task} to 'Prepared'
[09:07:00.530] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.530] [Tasks] Promoting task {'CEAS Tools' external tool search task} to 'Running'
[09:07:00.530] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.530] [Tasks] Promoting task {'ClustalO' external tool search task} to 'Finished'
[09:07:00.531] [Tasks] Promoting task {ClustalO validate task} to 'Finished'
[09:07:00.531] [Tasks] Promoting task {MAFFT validate task} to 'Prepared'
[09:07:00.531] [Tasks] Promoting task {'MAFFT' external tool search task} to 'Prepared'
[09:07:00.531] [Tasks] Promoting task {MAFFT validate task} to 'Running'
[09:07:00.531] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.531] [Tasks] Promoting task {'MAFFT' external tool search task} to 'Running'
[09:07:00.533] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.533] [Tasks] Promoting task {'CEAS Tools' external tool search task} to 'Finished'
[09:07:00.533] [Tasks] Promoting task {'MACS' external tool search task} to 'Prepared'
[09:07:00.533] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.533] [Tasks] Promoting task {'MACS' external tool search task} to 'Running'
[09:07:00.534] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.534] [Tasks] Promoting task {'MAFFT' external tool search task} to 'Finished'
[09:07:00.534] [Tasks] Promoting task {MAFFT validate task} to 'Finished'
[09:07:00.534] [Tasks] Promoting task {T-Coffee validate task} to 'Prepared'
[09:07:00.534] [Tasks] Promoting task {'T-Coffee' external tool search task} to 'Prepared'
[09:07:00.534] [Tasks] Promoting task {T-Coffee validate task} to 'Running'
[09:07:00.534] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.534] [Tasks] Promoting task {'T-Coffee' external tool search task} to 'Running'
[09:07:00.536] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.536] [Tasks] Promoting task {'MACS' external tool search task} to 'Finished'
[09:07:00.536] [Tasks] Promoting task {'peak2gene' external tool search task} to 'Prepared'
[09:07:00.536] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.536] [Tasks] Promoting task {'peak2gene' external tool search task} to 'Running'
[09:07:00.537] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.537] [Tasks] Promoting task {'T-Coffee' external tool search task} to 'Finished'
[09:07:00.537] [Tasks] Promoting task {T-Coffee validate task} to 'Finished'
[09:07:00.538] [Tasks] Promoting task {MrBayes validate task} to 'Prepared'
[09:07:00.538] [Tasks] Promoting task {'MrBayes' external tool search task} to 'Prepared'
[09:07:00.538] [Tasks] Promoting task {MrBayes validate task} to 'Running'
[09:07:00.538] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.538] [Tasks] Promoting task {'MrBayes' external tool search task} to 'Running'
[09:07:00.539] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.539] [Tasks] Promoting task {'peak2gene' external tool search task} to 'Finished'
[09:07:00.539] [Tasks] Promoting task {'conservation_plot' external tool search task} to 'Prepared'
[09:07:00.539] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.539] [Tasks] Promoting task {'conservation_plot' external tool search task} to 'Running'
[09:07:00.541] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.541] [Tasks] Promoting task {'MrBayes' external tool search task} to 'Finished'
[09:07:00.541] [Tasks] Promoting task {MrBayes validate task} to 'Finished'
[09:07:00.541] [Tasks] Promoting task {PhyML Maximum Likelihood validate task} to 'Prepared'
[09:07:00.541] [Tasks] Promoting task {'PhyML Maximum Likelihood' external tool search task} to 'Prepared'
[09:07:00.541] [Tasks] Promoting task {PhyML Maximum Likelihood validate task} to 'Running'
[09:07:00.541] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.541] [Tasks] Promoting task {'PhyML Maximum Likelihood' external tool search task} to 'Running'
[09:07:00.542] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.542] [Tasks] Promoting task {'conservation_plot' external tool search task} to 'Finished'
[09:07:00.542] [Tasks] Promoting task {'seqpos' external tool search task} to 'Prepared'
[09:07:00.542] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.542] [Tasks] Promoting task {'seqpos' external tool search task} to 'Running'
[09:07:00.543] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.543] [Tasks] Promoting task {'PhyML Maximum Likelihood' external tool search task} to 'Finished'
[09:07:00.543] [Tasks] Promoting task {PhyML Maximum Likelihood validate task} to 'Finished'
[09:07:00.543] [Tasks] Promoting task {FormatDB validate task} to 'Prepared'
[09:07:00.543] [Tasks] Promoting task {'FormatDB' external tool search task} to 'Prepared'
[09:07:00.543] [Tasks] Promoting task {FormatDB validate task} to 'Running'
[09:07:00.543] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.543] [Tasks] Promoting task {'FormatDB' external tool search task} to 'Running'
[09:07:00.543] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.544] [Tasks] Promoting task {'seqpos' external tool search task} to 'Finished'
[09:07:00.544] [Tasks] Promoting task {'go_analysis' external tool search task} to 'Prepared'
[09:07:00.544] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.544] [Tasks] Promoting task {'go_analysis' external tool search task} to 'Running'
[09:07:00.544] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.544] [Tasks] Promoting task {'FormatDB' external tool search task} to 'Finished'
[09:07:00.544] [Tasks] Promoting task {FormatDB validate task} to 'Finished'
[09:07:00.544] [Tasks] Promoting task {BlastAll validate task} to 'Prepared'
[09:07:00.544] [Tasks] Promoting task {'BlastAll' external tool search task} to 'Prepared'
[09:07:00.544] [Tasks] Promoting task {BlastAll validate task} to 'Running'
[09:07:00.544] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.544] [Tasks] Promoting task {'BlastAll' external tool search task} to 'Running'
[09:07:00.545] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.545] [Tasks] Promoting task {'go_analysis' external tool search task} to 'Finished'
[09:07:00.545] [Tasks] Promoting task {'vcfutils' external tool search task} to 'Prepared'
[09:07:00.545] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.545] [Tasks] Promoting task {'vcfutils' external tool search task} to 'Running'
[09:07:00.545] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.545] [Tasks] Promoting task {'BlastAll' external tool search task} to 'Finished'
[09:07:00.546] [Tasks] Promoting task {BlastAll validate task} to 'Finished'
[09:07:00.546] [Tasks] Promoting task {CAP3 validate task} to 'Prepared'
[09:07:00.546] [Tasks] Promoting task {'CAP3' external tool search task} to 'Prepared'
[09:07:00.546] [Tasks] Promoting task {CAP3 validate task} to 'Running'
[09:07:00.546] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.546] [Tasks] Promoting task {'CAP3' external tool search task} to 'Running'
[09:07:00.546] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.546] [Tasks] Promoting task {'vcfutils' external tool search task} to 'Finished'
[09:07:00.546] [Tasks] Promoting task {'FastQC' external tool search task} to 'Prepared'
[09:07:00.546] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.546] [Tasks] Promoting task {'FastQC' external tool search task} to 'Running'
[09:07:00.547] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.547] [Tasks] Promoting task {'CAP3' external tool search task} to 'Finished'
[09:07:00.547] [Tasks] Promoting task {CAP3 validate task} to 'Finished'
[09:07:00.547] [Tasks] Promoting task {Bowtie aligner validate task} to 'Prepared'
[09:07:00.547] [Tasks] Promoting task {'Bowtie aligner' external tool search task} to 'Prepared'
[09:07:00.547] [Tasks] Promoting task {Bowtie aligner validate task} to 'Running'
[09:07:00.547] [Core Services] AppResource Threads ::tryAcquire 1, available 998
[09:07:00.547] [Tasks] Promoting task {'Bowtie aligner' external tool search task} to 'Running'
[09:07:00.547] [Core Services] AppResource Threads ::release 1, available 997
[09:07:00.547] [Tasks] Promoting task {'FastQC' external tool search task} to 'Finished'
[09:07:00.547] [Tasks] Promoting task {Searching external tools} to 'Finished'
[09:07:00.547] [Tasks] Unregistering task: Searching external tools
[09:07:00.548] [Tasks] Deleting task: 'SPAdes' external tool search task
[09:07:00.548] [Tasks] Deleting task: 'vcf-consensus' external tool search task
[09:07:00.548] [Tasks] Deleting task: 'cutadapt' external tool search task
[09:07:00.548] [Tasks] Deleting task: 'TopHat' external tool search task
[09:07:00.548] [Tasks] Deleting task: 'CEAS Tools' external tool search task
[09:07:00.548] [Tasks] Deleting task: 'MACS' external tool search task
[09:07:00.548] [Tasks] Deleting task: 'peak2gene' external tool search task
[09:07:00.548] [Tasks] Deleting task: 'conservation_pl
 
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Reply #1 - Sep 12th, 2016 at 3:41pm

Olga Golosova   Offline
YaBB Administrator

Posts: 338
*****
 
Hello,

It seems that you have a Dell computer and use the "Dell Backup and Recovery" software. Unfortunately, the current UGENE version is not compatible with it.

Could you please try one of the following workarounds and inform us about the result?
1) Turn off "Dell Backup and Recovery" for some time and try to use UGENE again.
2) Try to browse directories from UGENE, located in another drive, e.g. an USB drive.

To fix the issue completely, we will need to get more info about the problem. It would be great, if you could help us with that. We may discuss it in more detail by mail or by Skype, if this is OK for you.
 
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Reply #2 - Sep 23rd, 2016 at 2:58pm

jose   Offline
YaBB Newbies

Posts: 2
*
 
I'm not sure this is the same problem but at least the first line of the output is the same as the one I get.
Today I installed the version 1.24 (compiled and binary) under Archlinux and wenever I open the software I get a segmentation violation and the program crashes. Below I leave you the output.
Thanks for your time and this beatiful software.

Exception with code C++ exception - Segmentation fault: invalid permissions.
Stack dump: /tmp/ugene_crashes/4b336189-f063-60a0-034a997f-7c0da07f.dmp
Operation system: Linux
CPU Info:
  Vendor :GenuineIntel
  logical cpus: 16
  cpu cores: 8
  hyper-threads: true

Memory Info: 7930Mb

UGENE version: 1.24.0 x64

UUID: None

ActiveWindow: None

Log:
AppMemory: 603Mb;
None
Task tree:
None
Stack trace:
/usr/lib/ugene/libU2Private.so.1(_ZN2U229CrashHandlerPrivateUnixNotMac15storeSta
ckTraceEv+0x1b5)[0x7ff0a735dc75]
/usr/lib/ugene/libU2Private.so.1(_ZN2U212CrashHandler15handleExceptionERK7QStrin
gS3_+0x45)[0x7ff0a735bbf5]
/usr/lib/ugene/libU2Private.so.1(_ZN2U229CrashHandlerPrivateUnixNotMac16breakpad
CallbackERKN15google_breakpad18MinidumpDescriptorEPvb+0x93)[0x7ff0a735d7a3]
/usr/lib/ugene/libbreakpad.so.1(_ZN15google_breakpad16ExceptionHandler12Generate
DumpEPNS0_12CrashContextE+0x428)[0x7ff0a0b27cb8]
/usr/lib/ugene/libbreakpad.so.1(+0x9f05)[0x7ff0a0b27f05]
/usr/lib/ugene/libbreakpad.so.1(_ZN15google_breakpad16ExceptionHandler13SignalHa
ndlerEiP9siginfo_tPv+0xa8)[0x7ff0a0b28068]
/usr/lib/libc.so.6(+0x330b0)[0x7ff0a24fd0b0]
/usr/lib/libQt5Core.so.5(_ZN4QDir20fromNativeSeparatorsERK7QString+0x13)[0x7ff0a2fa1073]
/usr/lib/libQt5Core.so.5(_ZN9QFileInfoC2ERK7QString+0x41)[0x7ff0a2fb3e61]
/usr/lib/libQt5Core.so.5(_ZN11QTranslator4loadERK7QStringS2_S2_S2_+0x67)[0x7ff0a30c8037]
/usr/lib/ugene/ugeneui[0x43f01b]
/usr/lib/libc.so.6(__libc_start_main+0xf1)[0x7ff0a24ea291]
/usr/lib/ugene/ugeneui[0x44f16a]
 
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Reply #3 - Sep 26th, 2016 at 2:15pm

Olga Golosova   Offline
YaBB Administrator

Posts: 338
*****
 
Hi Jose!
Please see my answer to your e-mail.
 
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