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ugene 1.14 long start up time (Read 16444 times)
Aug 21st, 2014 at 10:00pm

dlepp   Offline
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I've upgraded to 1.14 and find it is taking a long time to load (up to 10 min), with only the splash screen visible. I recall with previous versions you could see the tasks loading and cancel if one was taking too long. Are there any log files I can look at to see what is hanging?

Thanks
 
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Reply #1 - Aug 22nd, 2014 at 7:20pm

Olga Golosova   Offline
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Please answer several additional questions:
1) Do you use a full package?
2) Which OS do you have?
3) What are your system characteristics (RAM, processor, etc.)?
4) Does it take 10 minutes each time or did it took so much time only on the first UGENE run?

Quote:
I recall with previous versions you could see the tasks loading and cancel if one was taking too long

Note that it is not recommended to cancel tasks on the start up. The initialization tasks are important for the package to work stable. This is one of the reason why the splash screen was added.

Quote:
Are there any log files I can look at to see what is hanging?

The log becomes available when UGENE is loaded. See documentation for details.

You may send us the log, so we could investigate which task was executed so long. Please make sure to enable the details log level in the Application Settings. You might also set the "Date format" to "hh:mm:ss" for more information.

Also, additionally, I've created UGENE-3418 issue to be able to track the loading status.
 
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Reply #2 - Nov 4th, 2014 at 11:25pm

dlepp   Offline
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Sorry for the delay, I just checked back today. 

I am using the full standalone package on windows 7 64-bit, AMD A6-3410MX, 16Gb RAM.  Each time I open Ugene it takes at least 10min.  I've attached the log.

 

Log.txt (61 KB | 379 )
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Reply #3 - Nov 6th, 2014 at 5:13pm

Olga Golosova   Offline
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Hi! We've investigated the log. It seems that validation of the T-Coffee tool took all the time.
Could you please try to remove T-Coffee folder from the UGENE tools folder, i.e. "{UGENE dir}\tools\t-coffee_8.99"?
 
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Reply #4 - Nov 7th, 2014 at 9:04pm

dlepp   Offline
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Thanks, this has reduced the loading time to 1m40s, which is much better. I guess this wasn't an issue with previous versions because I was able to kill that task manually.
 
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Reply #5 - Nov 10th, 2014 at 12:45pm

Olga Golosova   Offline
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Could you please send the log again?
Also, do you have any antivirus software on your computer?
 
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