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Remote BLAST - empty response/cannot load a page (Read 5311 times)
May 6th, 2014 at 8:38pm

Maky   Offline
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Hi,
I have a problem, I run UGene under BioLinux, when I select part of sequence and click on BLAST, it shows me that it finished with an error and write: empty response or cannot load a page.
I work in university campus, so I have tried to write in some proxy servers, but it doesn't save it. If I fill in proxy, it writes Empty response, otherwise Cannot load a page.
Maybe I miss something important, I started with this software today, but I really don't know what to do.
I didn't find similar post in forum or in manual.
Thank you all for help.  Embarrassed
 
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Reply #1 - May 7th, 2014 at 2:40pm

Olga Golosova   Offline
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Maky, thanks for your message! We know about this issue. It happened because NCBI changed the format of the page with BLAST results last Friday. We're currently fixing the issue. It will be fixed in a day or two.
 
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Reply #2 - May 13th, 2014 at 8:56pm

Olga Golosova   Offline
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Reply #3 - May 21st, 2014 at 9:09pm

Olga Golosova   Offline
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UGENE 1.13.3 contains the fix: http://ugene.unipro.ru/download.html
 
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