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How to Report Bugs Effectively (Read 8822 times)
Mar 13th, 2009 at 6:32pm

Mikhail Fursov   Offline
YaBB Administrator

Gender: male
Posts: 162
To help us fix bugs you've found in UGENE faster please follow these rules:

  • Don't Panic!
  • Tell us the operating system you use.
  • Tell us the CPU model (or at least number of cores) you have.
  • Tell us the version of UGENE package you use and if you use a prebuilt package from our site or not.
  • If the issue can't be reproduced with files in UGENE's sample folder provide us with a link to files you use.
  • If the issue is not stably reproducible provide us  with the step-by-step instructions.

Where to post bugs:
1) Public UGENE bug tracker: https://ugene.unipro.ru/tracker
2) This forum
3) Direct email to ugene@unipro.ru
« Last Edit: Mar 15th, 2011 at 2:01pm by Mikhail Fursov »  

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