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Message started by you on Aug 8th, 2018 at 4:31am

Title: I can't open ugene
Post by you on Aug 8th, 2018 at 4:31am
I have a problem with ugene
I can't lunch ./ugene -ui
He start the lunch and after nothing. I can't see ugene application.
when i try an other comand line  -->> ./ugeneui
i have this nottification :
./ugeneui: error while loading shared libraries: libU2Core.so.1: cannot open shared object file: No such file or directory

I work with gentoo x64 and i use ugene 1.30
please how i can find the solution for this problem ?


Title: Re: I can't open ugene
Post by Alexey Tiunov on Aug 9th, 2018 at 4:28pm
Hello.

We need additional information. Please, answer the following questions:

1. Does the command "./ugene -ui" print anything to the terminal? There should be an error message.

2. After the first step execute in another terminal

Code:
ps -ax | grep ugeneui

Is there process ugeneui in the process list?

3. It is possible that you've downloaded 32-bit version of UGENE. Execute

Code:
file ugeneui

and post the output here.

You can try to do the following actions:
1. You can try to launch ugeneui directly again. To do this the environment variable should be set before the launching:

Code:
LD_LIBRARY_PATH=$PWD ./ugeneui


2. If you have used UGENE in the past, try to remove settings file:

Code:
rm -f ~/.config/Unipro/UGENE.ini

Title: Re: I can't open ugene
Post by you on Aug 10th, 2018 at 8:52pm
I follow your advices and it is the same i can't open.

Code:
root ~ # ps -ax |grep ugeneui
3235 pts/0    Sl+    0:00 /root/ugene-1.30.0/ugeneui
3247 pts/1    S+     0:00 grep --colour=auto ugeneui




Code:
root ~/ugene-1.30.0 # file ugeneui
ugeneui: ELF 64-bit LSB executable, x86-64, version 1 (SYSV), dynamically linked, interpreter /lib64/ld-linux-x86-64.so.2, for GNU/Linux 2.6.26, BuildID[sha1]=a0788d72b8f7547b4787407c088dfaff95052c06, stripped

Title: Re: I can't open ugene
Post by Alexey Tiunov on Aug 14th, 2018 at 7:51pm
As I can see, UGENE is in the process list, but you don't see it. May be there are some troubles with your windows manager. What windows manager do you use?

Let's force UGENE to write log to the file. Execute the following command:

Code:
UGENE_PRINT_TO_FILE=ugene_log.txt ./ugene -ui

Then wait for a minute. After that kill the UGENE process. Attach the log file to the post.

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